This guide provides detailed information about the upgrade from ServiceNow Express to ServiceNow IT Service Management
New to ServiceNow Express? Follow these topics in the order presented to learn about the Express platform, complete initial setup and configuration, and understand daily use.
Get an overview and learn how to use Express apps.
Learn about the Self-Service and Service Catalog options for users that transform IT support.
Understand the basics of using Express, such as working with lists and forms, and actions such as searching and filtering. Learn how to use features such as the homepages, Edge, and Navigator.
Learn how to set up, customize, configure, and tailor your Express instance.
Take a deeper look at how to customize and configure applications. Learn about the optional features when you are ready to begin using them.
Go beyond the basics to extend the capability of the ServiceNow Express platform.
Review the notes and details about the latest update of ServiceNow Express
Share your expertise with the community
Share your suggestions
Engage with the Express Community