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New to ServiceNow Express? Follow these topics in the order presented to learn about the Express platform, complete initial setup and configuration, and understand daily use.

  • ServiceNow Express user interface (UI)
    Created

    These topics provide information about the ServiceNow Express user interface features.

  • Introduction to the ServiceNow Express platform
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    These topics provide information about the ServiceNow Express platform, applications, architecture, and customer support.

  • ServiceNow Express initial configuration
    Created

    These topics provide information about initial configuration of the ServiceNow Express platform.

  • ServiceNow Express core configuration
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    These topics provide information about core configuration tasks required by several ServiceNow Express applications.

  • Incident management
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    These topics provide information about configuration and use of the ServiceNow Express incident management application.

  • Service Catalog
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    These topics provide information about setting up the ServiceNow Express Service Catalog including configuration and working with the self-service homepages.

  • Knowledge base
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    These topics provide information about configuration and management of the ServiceNow Express knowedge application.

  • Problem management
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    These topics provide information about configuration and use of the ServiceNow Express problem management application.

  • Change management
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    These topics provide information about configuration and use of the ServiceNow Express change management application.

  • Asset & configuration management
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    These topics provide information about configuration and use of the ServiceNow Express asset & configuration management application.

  • Reports
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    These topics provide information about reporting in the ServiceNow Express platform.

  • Other ServiceNow Express features
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    These topics provide information about other applications and features of the ServiceNow Express platform.

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