Jakarta documentation release

The ServiceNow Express documentation site now supports the upcoming Jakarta release. Refer to the ServiceNow Express Jakarta release notes for more information. The upgrade will be available in your HI dashboard in September for early access. ServiceNow will schedule customer upgrades during October and November. The upgrade date is scheduled in HI, and notification is sent to the customer contact.

Jakarta Release Notes

Jakarta documentation release

The ServiceNow Express documentation site now supports the upcoming Jakarta release. Refer to the ServiceNow Express Jakarta release notes for more information. The upgrade will be available in your HI dashboard in September for early access. ServiceNow will schedule customer upgrades during October and November. The upgrade date is scheduled in HI, and notification is sent to the customer contact.

Jakarta Release Notes

Start Here

New to ServiceNow Express? Follow these topics in the order presented to learn about the Express platform, complete initial setup and configuration, and understand daily use.

  • ServiceNow Express user interface (UI)
    Created

    These topics provide information about the ServiceNow Express user interface features.

  • Introduction to the ServiceNow Express platform
    Created

    These topics provide information about the ServiceNow Express platform, applications, architecture, and customer support.

  • ServiceNow Express initial configuration
    Created

    These topics provide information about initial configuration of the ServiceNow Express platform.

  • ServiceNow Express core configuration
    Created

    These topics provide information about core configuration tasks required by several ServiceNow Express applications.

  • Incident management
    Created

    These topics provide information about configuration and use of the ServiceNow Express incident management application.

  • Service Catalog
    Created

    These topics provide information about setting up the ServiceNow Express Service Catalog including configuration and working with the self-service homepages.

  • Knowledge base
    Created

    These topics provide information about configuration and management of the ServiceNow Express knowedge application.

  • Problem management
    Created

    These topics provide information about configuration and use of the ServiceNow Express problem management application.

  • Change management
    Created

    These topics provide information about configuration and use of the ServiceNow Express change management application.

  • Asset & configuration management
    Created

    These topics provide information about configuration and use of the ServiceNow Express asset & configuration management application.

  • Reports
    Created

    These topics provide information about reporting in the ServiceNow Express platform.

  • Other ServiceNow Express features
    Created

    These topics provide information about other applications and features of the ServiceNow Express platform.

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